How Advanced Switchboard works?

Professional Swithcboard has all the functionality of an enterprise-grade switchboard and allows you to give out a single Reception number to prospective callers. Your Receptionist is the Main Menu for your Advanced Switchboard. It is not assigned to an individual or team but acts as a hub for all incoming calls.

When your customer calls your company
  • They are greeted by your receptionist, following automated prompts.
  • Your customer has the option to dial the extension number of the person or department they wish to speak to.
  • The customer is then connected to the person or department.
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